Privacy Policy

1. Data Security

We take data security seriously at Serfan. We implement robust measures to protect your personal information from unauthorized access, misuse, alteration, or loss. Our security protocols include encryption, firewalls, and regular security audits to ensure the safety of your data.

2. Collection of Personal Information

At Serfan, we collect personal information such as name, contact details, and preferences solely for the purpose of providing and improving our services to you. We obtain this information through our website, in-person interactions, or third-party affiliates with your consent.

3. Use of Personal Information

The personal information we collect is used to personalize your experience with Serfan, including but not limited to processing bookings, communicating with you, and providing customer support. We do not sell or disclose your personal information to third parties without your explicit consent.

4. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Upon expiration of the retention period, we securely delete or anonymize your personal information.

5. Cookies and Tracking Technologies

Serfan uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and improve our services. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Serfan. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these websites before providing any personal information.

7. Rights of Individuals

You have the right to access, update, or delete your personal information held by Serfan. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us using the contact information provided below.

8. Changes to Privacy Policy

Serfan reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website with the effective date indicated. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

9. Children's Privacy

Serfan does not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete such information from our records.

10. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices. We are committed to addressing your inquiries and ensuring your privacy is protected. Please contact us at [email protected]

11. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from or related to this Privacy Policy will be resolved in the courts of India. By using our services, you consent to the jurisdiction and venue of these courts.